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Privacy Policy

Last updated: June 2026  ·  Effective: June 2026

POMM Production Services ("POMM", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit pomm.ph or engage our services.

This policy complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and — to the extent applicable — the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Contents

  1. Who We Are
  2. Data We Collect
  3. How We Use Your Data
  4. Legal Basis for Processing
  5. Cookies & Tracking
  6. Sharing Your Data
  7. International Transfers
  8. Data Retention
  9. Your Rights
  10. Children's Privacy
  11. Security
  12. Changes to This Policy
  13. Contact Us

1. Who We Are

Data Controller / Personal Information Controller (PIC):

POMM Production Services
Obregon Drive, Magsaysay Village, La Paz
Iloilo City, 5000 Iloilo, Philippines
Email: info@pomm.ph  ·  Phone: +63 917 168 0058

POMM operates as an independent record label and creative studio offering music production, video production, digital marketing, web design, and talent management services to clients in the Philippines and globally.

2. Data We Collect

Information You Provide

  • Contact & inquiry data: name, email address, phone number, message content submitted via our contact form or email
  • Project data: audio files, video files, creative briefs, artist names, and any other materials you share with us for service delivery
  • Payment data: billing name, address. We do not store card numbers — payments are processed by third-party processors (e.g., GCash, PayMongo, PayPal)
  • Communications: emails, messages, and feedback you send us

Information Collected Automatically

  • Usage data: pages visited, time on site, referring URL, browser type, device type
  • Technical data: IP address, operating system, screen resolution
  • Cookies & similar technologies: see Section 5

Information from Third Parties

  • Social media profile data if you contact us via Facebook, Instagram, TikTok, or LinkedIn
  • Analytics data from Google Analytics (anonymised)

3. How We Use Your Data

We use personal information to:

  • Respond to inquiries and provide quotes or proposals
  • Deliver contracted services (mixing, mastering, video, marketing, etc.)
  • Process payments and issue invoices
  • Send project updates, delivery notifications, and support communications
  • Improve our website experience and service offerings
  • Comply with legal obligations under Philippine law
  • Protect against fraud, abuse, or security incidents
  • Send marketing communications only with your prior consent, which you may withdraw at any time

We do not sell your personal data. We do not use your data for automated decision-making that produces legal effects.

4. Legal Basis for Processing

Under RA 10173 and the GDPR (for EU-based individuals), we process personal data on the following grounds:

  • Consent: when you submit a contact form, sign up for communications, or share files with us
  • Contract performance: to deliver services you have engaged us for
  • Legitimate interest: for website analytics, security monitoring, and service improvements — balanced against your rights
  • Legal obligation: where processing is required by Philippine law (e.g., tax, accounting records)

5. Cookies & Tracking

Our website uses cookies and similar technologies:

  • Essential cookies: required for the site to function (session management, security)
  • Analytics cookies: Google Analytics — track anonymised usage patterns to improve performance. Google anonymises IP addresses
  • Embedded content: Spotify playlist embeds may set cookies from Spotify's domain, subject to Spotify's Privacy Policy

You can control cookies in your browser settings. Disabling non-essential cookies will not affect your ability to use the site. For EU visitors, we obtain consent before setting non-essential cookies in accordance with GDPR.

6. Sharing Your Data

We do not sell or rent your personal information. We may share data with:

  • Service providers: payment processors, cloud storage (files you submit for production), email service providers, analytics tools — all under data processing agreements
  • Collaborators: session musicians, sound engineers, or contractors engaged to fulfil your project — limited to what is necessary
  • Legal authorities: when required by Philippine law, court order, or to protect rights and safety
  • Business transfers: in the event of a merger or acquisition, data may transfer to the new entity with the same level of protection

Any third party receiving your data is contractually bound to protect it in accordance with RA 10173 and applicable international standards.

7. International Data Transfers

POMM is based in the Philippines. When you access our website or engage our services from outside the Philippines, your information is transferred to and processed in the Philippines. For individuals in the European Economic Area (EEA), we ensure adequate safeguards (Standard Contractual Clauses or equivalent) are in place for any transfers of your data outside the EEA.

We use globally distributed services (e.g., Google Analytics, cloud hosting) whose servers may be located in multiple countries. All such providers are selected based on their compliance with international data protection standards.

8. Data Retention

  • Client project data: retained for the duration of the contract plus 5 years, as required for accounting and legal purposes under Philippine law
  • Contact inquiries: 2 years from last interaction, unless a business relationship is established
  • Marketing consent records: until you withdraw consent
  • Analytics data: 26 months (Google Analytics default)

When data is no longer needed, we securely delete or anonymise it.

9. Your Rights

Under RA 10173, and where applicable GDPR and CCPA, you have the following rights:

Access

Request a copy of the personal data we hold about you.

Correction / Rectification

Ask us to correct inaccurate or incomplete data.

Erasure

Request deletion of your data, subject to legal retention obligations.

Object

Object to processing based on legitimate interest or for direct marketing.

Data Portability

Receive your data in a structured, machine-readable format.

Withdraw Consent

Withdraw consent at any time without affecting prior lawful processing.

To exercise any right, email info@pomm.ph with your full name and request. We will respond within 15 business days as required by RA 10173. We may need to verify your identity before processing the request.

If you are in the EU/EEA, you also have the right to lodge a complaint with your national data protection authority. Philippine residents may file a complaint with the National Privacy Commission (NPC) at privacy.gov.ph.

California Residents (CCPA)

California residents have additional rights: the right to know what personal information is collected and how it is used, the right to deletion, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination. To submit a CCPA request, contact us at info@pomm.ph.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately and we will delete it promptly.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include HTTPS encryption, access controls, and secure file handling practices.

No method of transmission over the Internet is 100% secure. In the event of a personal data breach that poses a real risk to your rights, we will notify the NPC within 72 hours and affected individuals without undue delay, as required by RA 10173.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated effective date. We encourage you to review this page whenever you interact with us. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

For any privacy-related questions, requests, or concerns:

POMM Production Services — Data Privacy
Obregon Drive, Magsaysay Village, La Paz, Iloilo City 5000, Philippines
Email: info@pomm.ph
Phone: +63 917 168 0058

POMM POMM.

Human-Crafted Music. AI-Powered Growth. An independent record label and creative studio based in Iloilo City, Philippines.

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